In the last few years, small businesses have increased investments in the websites for their companies. Michael Fauscette at GigaOm writes: ‘In a survey of 1,500 US consumers that purchase products and services from small or medium-sized businesses, 75 percent said that a company’s website was either a “very important” or “somewhat important” factor in their purchasing decision. Additionally, almost 60 percent of respondents said they were likely to spend more with a small business…
B2B tech is big business. Not only does it encompass the SaaS world, which comprises an expansive and pervasive network of services that collaborate and compete at the same time, but it also includes high-end hardware and custom solutions. And as you’d expect, it carries over all the general challenges of B2B — notably the need to establish long-term client loyalty, and the difficulty of providing technical information in sales-friendly formats. That’s why UX isn’t…
I’ve watched more episodes of MTV’s Catfish than I’m proud of. I’ve seen enough to know that each episode of Catfish follows the same dramatic formula. A confused young adult, finding themselves duped by an online romance, receives assistance finding out the real identity of their fake companion. Eventually they will meet the imposter in real life and confront them with angst and heartache. Often the imposter has been misrepresenting their appearance, gender, marital-status, age,…
The digital marketing world is looking ahead to the latest Google algorithm shift coming Apr 21st, 2015. Google will now be looking at the mobile friendliness of a website when delivering search results to mobile devices. If the site falls short, it may drop in mobile search rankings. It makes sense. Google is always looking for ways to improve its search results and they consider user experience an important indicator of quality. We’ve all had the…
An important strategy for growing your business’ sales is to get new customers – this is what marketing and promotion are all about and for many businesses this revolves around their website. However, many business owners make the mistake of focusing on the amount of traffic and the number of visitors they get. While these are important metrics, they don’t mean anything if that traffic isn’t converting into sales! In a previous post, we’ve gone…
For a business, there isn’t anything more important than the website when it comes to online marketing. It’s the focal point of your business’ online presence and your success rides on its ability to deliver to visitors a great experience. Follow these 10 website usability tips to ensure that your business’ site is doing exactly that. 1) Make sure that visitors understand immediately what you do. Many companies make the mistake of assuming that their…
Refreshing or redesigning a website that is past its prime is an important way to ensure that your business meets its online marketing goals and takes advantage of the best internet marketing solutions currently at your disposal. But many businesses will hold off on updating their websites. Whether it’s for budgetary reasons. Or a lack of manpower or resources to actually manage the project. Or the belief that there are more important things to concentrate…